How OneSource Virtual Supports Small Payroll Teams: AnewHealth Case Study

Running payroll as a lean team means every task is crucial. There’s no backup when you’re overwhelmed, no second set of eyes to catch errors, and no coverage during emergencies. When regulations change or you need answers fast, you’re often on your own, spending hours on hold with government agencies or researching compliance changes.

For many organizations, growing the payroll team isn’t an option. Budget constraints, hiring challenges, and the specialized nature of payroll work make it difficult to add headcount. Yet the workload keeps increasing as companies scale, regulations evolve, and employees expect flawless execution every pay period. 

This challenge becomes even more pronounced in industries like healthcare, where regulatory requirements are constantly shifting and employee populations span multiple locations. Payroll professionals in these environments need partners who understand the unique pressures they face and can provide meaningful support without requiring major investments in additional staff. 

LaToya Briscoe, Payroll Manager at AnewHealth, manages payroll for 1,400 employees across a complex healthcare organization. As a one-person team, she needed more than a vendor — she needed a true partner who could act as an extension of her team. 

Understand how OSV helped AnewHealth:

• Gain redundancy and backup support without adding headcount 
• Stay ahead of compliance changes with proactive monitoring 
• Access payroll experts directly (no more 3-hour hold times) 
• Free up time for strategic work instead of administrative firefighting 
• Maintain confidence that payroll will always be accurate and on time