In this video, Stephanie Ulba, Controller at ELCA, explains how partnering with OneSource Virtual (OSV) for payables outsourcing transformed their approach to vendor payment optimization. Instead of discovering bad banking data after initiating payments — and scrambling to fix rejected transactions — ELCA’s finance team now validates supplier information proactively through OSV’s Workday payment processing solution.
“It’s making us proactive,” Stephanie shares. “If we have bad banking data or old stale data that doesn’t match the vendor record, we’re going back to get that before we make a payment and have it rejected.”
Expanding payment options
Beyond data validation, ELCA’s outsourced AP services introduced virtual card payments — a payment method the organization never offered in-house. This expansion gives vendors more flexibility in how they receive payments while generating rebates for ELCA based on card spend.
“Now vendors can get virtual cards, so it’s a quicker opportunity and easier processing on their side,” Stephanie explains. “We’re giving more opportunities for vendors to receive different types of payments.”
Ready to dive into the complete story?
Hear directly from ELCA’s Controller about the practical impact of AP automation on nonprofit financial operations — and how proactive supplier payment solutions enable mission-critical agility when every payment matters.
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