Case study

PineBridge Investments Freed Their HR Team to Focus on Strategy 

Transactional work eats up your HR team's day. Between tickets, client inquiries, and operational demands, there's no time left for the strategic initiatives that transform your organization. You're constantly reacting instead of building. 

PineBridge Investments worked with OSV to shift their HR team from reactive to strategic:

  • Complete ticket management that resolves employee inquiries without pulling your team away from important work
  • Expert operational support so you stay compliant while saving time 
  • Rapid response for high-touch clients who need immediate answers without disrupting your workflow
  • Seamless handling of transactional work that frees your team to focus on what moves the business forward

“OneSource Virtual takes care of all of the dirty work, and I think that they are fantastic at it," says Jessica Noe, Global Head of HR Operations and Regional Head of HR for the Americas at Pinebridge. "I don't have to answer it anymore. I know that OSV will take care of it.”

With OSV’s partnership, their team can now maintain focus on strategic initiatives without constant interruptions. They're developing new HR capabilities and building the talent organization they never had bandwidth to create three or four years ago. 

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