Why Kansas City University chose OSV for university payroll excellence

In this video, Kathleen Gould, Vice President of Finance at Kansas City University, shares why her team partnered with OneSource Virtual (OSV) for their Workday payroll services. Since implementing OSV’s PayAdmin Premium solution in 2016, KCU has achieved remarkable growth — scaling from 240 to 430 full-time employees and increasing student enrollment by 75% — all while maintaining a lean university payroll operation.

Kathleen explains the value of working with payroll tax experts who understand the deep, detailed complexities of university payroll. By outsourcing specialized tasks like tax compliance, garnishment administration, and W-2 management, KCU’s finance team gained something invaluable: time to focus on strategic initiatives that advance their mission in medical education.

“I’d rather let them be the experts at the details,” Kathleen says. “OSV has the scale to really be an expert at the deep, detailed level, and then we can be the experts in the other things we want to be experts in.”

Watch the video to hear Kathleen’s perspective on building a successful university payroll partnership, then download the full case study to see:

• How KCU eliminated payroll complexity while nearly doubling their workforce
• Why Workday-native solutions matter for education payroll outsourcing
• Specific strategies for managing student worker payroll and adjunct faculty compensation
• The partnership approach that enhances finance team efficiency and reduces payroll compliance risk