How OneTrust leveraged modern payroll technology for multi-state payroll

Managing payroll across multiple states is rarely as straightforward as it seems, especially when you layer in team transitions and compliance requirements. OneTrust quickly discovered that the right payroll technology — embedded within their existing system — could turn operations from chaotic to confident.

OneTrust’s payroll department faced mounting pressure. There was high team turnover, compliance exposure across multiple U.S. states, and garnishment administration was consuming resources that could’ve been better spent elsewhere. The department needed a solution, but more significantly, leadership needed to understand why investing in managed payroll services made sense.

Ricardo Rehkopf, OneTrust’s global payroll director and a 30-year-payroll veteran, mapped out exactly what he needed. He approached the problem like a strategist: identify concrete business problems, propose targeted solutions, and show how those solutions benefit the entire organization — not just payroll.

His pitch to leadership focused on three key issues that the payroll technology investment could mitigate:

• New hire reporting created compliance exposure across different states
• Garnishment handling, uniquely complex in U.S. payroll, was draining operational capacity
• Manual employment verification processes tied up bandwidth for the people operations team

OneSource Virtual (OSV) was more than managed payroll services to Ricardo. It was payroll technology that could fit into OneTrust’s Workday environment, giving his team visibility and control while automating routine tasks. In the end, the payroll team felt operational efficiency gains, but that also extended to other departments.

Within months of implementation, payroll was running smoothly even through staffing transitions. Ricardo’s team had gone from reacting to compliance issues, to managing payroll confidently and strategically. Leadership saw the ROI immediately. It reduced manual work and compliance exposure, all while freeing up resources for other departments.

Download the case study to see how OneTrust approached the business case for managed payroll technology and how the right partner gave the team peace of mind that their payroll operation runs with complete confidence.