How Pine Cove keeps payroll personal while staying lean 

Pine Cove operates summer camps across Texas and the Southeast, serving thousands of kids each year. With a mission centered on building meaningful relationships, Pine Cove faces unique challenges managing nonprofit payroll services: a lean year-round team that scales 20 times its size each summer, onboarding nearly 3,000 seasonal staff in just one month. 

In 2020, Pine Cove completed their Workday implementation and went live with OneSource Virtual handling Workday payroll processing. Rob Harris, Senior Director of Accounting and Finance, chose OSV for one critical reason: an in-tenant payroll solution that eliminates integration headaches and keeps the team lean. 

Learn how OSV helped Pine Cove:

• Simplify seasonal payroll management with in-tenant access
• Build a proactive partnership that extends beyond go-live
• Keep teams lean and focused on their mission
• Gain time back for what truly matters: relationships 

"The fact that OSV is in the tenant was the biggest differentiator for me," Rob says. "The ease of like, 'okay, payroll's ran and I created a ticket and I'm done.' I don't have to worry about anything else." 

For Pine Cove, OSV's partnership extends well beyond implementation. The proactive approach to nonprofit payroll services has been invaluable for an organization that values relationships over transactions. OSV regularly monitors Pine Cove's account, reaching out when something needs attention — from tax discrepancies to compliance reviews. 

"We've had several instances where OSV has reached out and said, 'Hey, just so you're aware, here's some things we're seeing on your account,'" Rob says. "There's reviews on every service you have with OSV, and they're truly making sure you're doing things right. Literally, in all my years, it's the first partner I've had like that." 

The in-tenant model has been instrumental in maintaining Pine Cove's lean payroll team philosophy. Without worrying about integrations, data exports, or report reconciliation, Rob's team can focus on what matters most: building relationships internally, just as Pine Cove does with campers. 

Download the case study