How Wayne Sanderson Farms Effortlessly Scaled Benefits for 27,000 Employees

Managing benefit admin solutions for a workforce of 27,000 employees across dozens of locations isn't a small task — especially when a major merger and acquisition doubles your headcount almost overnight. For Wayne Sanderson Farms, that was exactly the challenge they faced, and they needed a partner who could scale with them without missing a beat.

That's where OneSource Virtual (OSV) came in.

Wayne Sanderson Farms partnered with OSV for end-to-end Workday benefits administration, including a dedicated benefits service center, COBRA administration, dependent audits, and open enrollment support. When the company expanded through an M&A, OSV was already prepared — proactively staffing up, monitoring call volume, and ensuring every employee had access to the benefits support they needed.

The results spoke volumes. During their most complex open enrollment to date — one that introduced Workday to a workforce that had been enrolling on paper for over a decade — 99% of employees completed their open enrollment event. OSV's benefits service center team managed calls, accommodating a workforce speaking more than 30 languages, opened weekend hours, and kept wait times low for a frontline workforce with limited break windows.

For HR and benefits teams navigating growth, M&A activity, or the complexity of managing benefits for a large, diverse workforce, this case study is worth a read. Inside, we cover:

• How OSV scaled benefit admin solutions seamlessly during a major M&A
• What made a 99% open enrollment completion rate possible
• How OSV’s benefits service center supports employees across 30+ languages
• The custom services OSV built specifically for Wayne Sanderson Farms’ workforce
• Why Wayne Sanderson Farms considers OSV an extension of their own team — not a vendor

Download the full case study to see how OSV’s Workday benefits administration helped Wayne Sanderson Farms scale with confidence.