How OSV Helped a Top European Technology Firm Put AP Automation to Work Inside Workday

When a global technology trading firm decided it was time to get more out of their Workday investment, accounts payable automation was at the top of the list. Their finance team was capable of high-value analytical work, but the day-to-day reality looked a lot different. Manual invoice processing was eating up time that could have been spent on strategic priorities.

The firm had been running Workday since 2013. By 2015, leadership began asking whether their financial processes could work harder. They explored building their own AP solution in-house, but the answer was straightforward: staying focused on core business meant finding the right expert rather than becoming one.

“We wanted to make sure our finance team was spending time on valuable tasks rather than tasks that could be automated,” says the firm’s global head of business applications. “We chose to remain focused on our core business and rely on an expert for help instead.”

Why native delivery made the difference

OneSource Virtual (OSV) stood out from other accounts payable solutions for a specific reason — OSV’s Managed AP service operates natively inside Workday, not bolted onto it. The team’s invoice processing, procure-to-pay workflows, and financial operations ran inside the Workday environment they were accustomed to, without any separate systems to manage or integration layers.

“Instead of utilizing a system that would integrate with Workday, they demonstrated what was possible for their own Workday application suite,” the global head of business applications explains, “giving us confidence in their abilities and their process.”

The results

Since implementing Workday AP automation with OSV, the firm has seen meaningful improvement across their finance operations:

• Increased productivity — the finance team now spends more time on analytical and strategic work
• Improved cash flow — driven by steady, accurate payment cycles
• Reduced costs — through greater processing efficiency and fewer errors
• Double the invoice volume processed per month — without adding headcount

For an organization processing roughly €4.4M in invoices monthly, the ability to scale AP operations accurately and efficiently is imperative. Download the case study to see how they got there.