Case study

Why Del Monte Foods Chose OSV

It’s rare to be on a first-name basis with your support team, and even rarer to have a direct number to call for help. Most outsourcing experiences involve submitting support requests to a queue and waiting for the next person to pick them up.  

OneSource Virtual is different.  

You work with a consistent team you know by name. You have direct access to your customer success manager. And when you reach out for help, you know the person on the other side. 

Watch our customer testimonial with Del Monte Foods' Senior Payroll Manager to learn: 

  • How direct contact changes day-to-day payroll operations
  • What it means for service to be about more than just ticket resolution  
  • How her ADP experience made her appreciate OSV's approach even more 

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