Case study

Wayne Sanderson Farms Transformed Their Benefits Administration

Manual processes, configuration headaches, and overwhelming employee inquiries drain your team's time and energy. When your benefits vendor operates as just a vendor, you're left to handle issues alone without true collaboration. 

That's where OneSource Virtual makes a difference.

Wayne Sanderson Farms partnered with OSV for comprehensive benefits support that includes:

  • Dedicated benefit service center with a specialized pod answering employee calls, emails, and tickets
  • Complete configuration support for all benefit modules within Workday
  • COBRA administration that takes complex compliance off your plate
  • True partnership approach where "no" isn't an answer. Instead, it’s an opportunity to find a unique solution together.

"When I say I don't even refer to them as a vendor, they are a true partner,” says Julia May, Manager of Wellness and Employee Communications at Wayne Sanderson Farms. “They are part of our team. They're an extension of us. They act as if they are part of Wayne Sanderson Farms, which is a special relationship.” 

Because of this partnership, their team now consults with OSV before every implementation, ensuring they understand the downstream impact of every decision.  

Ready to turn your benefits administration into a strategic advantage? 

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