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Case study

How PGA of America Reduced Payroll Processing Time by 50%

Managing payroll for corporate headquarters and 34 golf courses across all 50 states is no small undertaking. When PGA of America decided to bring payroll in-house, their new team needed payroll processing solutions that could handle complex multi-location operations without the manual headaches of their previous system.

Before OneSource Virtual (OSV), PGA of America struggled with systems that didn't communicate. Data transfers were manual, validation was time-consuming, and tasks that should have been straightforward took hours to complete. When hiring a new payroll team to manage their expanded operations, the organization needed payroll processing solutions that could simplify rather than complicate their processes.

OSV's in-tenant payroll processing solutions transformed PGA's operations. Working directly within Workday — without middleware or third-party applications — OSV eliminated the data silos that had plagued the organization. The team gained access to comprehensive validation reports before and after each payroll run, catching potential issues before they became problems.

The results were immediate. Tasks that previously consumed two hours dropped to less than one. This dramatic improvement came from OSV's seamless data integration and automated validation, not from cutting corners or sacrificing accuracy.

Building confidence through visibility

When PGA's new team members first heard about OSV, they were understandably cautious. Coming from different platforms and backgrounds, they questioned whether OSV could deliver on their promises. But once they experienced it firsthand, skepticism turned to enthusiasm. The real-time visibility into data, combined with OSV's proactive validation reporting, gave the team confidence to scale operations and bring additional golf courses in-house.

This visibility matters especially during peak seasons. When PGA hosts major events like the Ryder Cup with hundreds of seasonal hires across multiple states, efficient payroll processing solutions aren’t a nice-to-have — they're essential. OSV's in-tenant integration ensures accurate, on-time payments regardless of volume or complexity.

Watch the video to hear directly from PGA of America's payroll team about how real-time data integration and automated validation transformed their operations.

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