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Case study

How Procore Achieves Quiet Payroll While Scaling Globally

When payroll is running smoothly, no one thinks about it — and that’s a good thing. You get your paycheck on time, everything’s accurate, and you get on with your life. When people are talking about payroll, it often means something has gone wrong.

For a company like Procore, which operates in 11+ countries, quiet payroll is critical. Workday provides a foundation for this by giving them one place for all payroll operations. This reduces risk and helps them organize and streamline their operations.

OneSource Virtual (OSV) helps them maximize their investment through comprehensive, in-tenant service. This frees Procore’s internal payroll team to focus on what matters most.

“I want them solving problems, solving payroll cases, doing complex work,” says James Hootman, Senior Director of Global Payroll at Procore.

A partnership that creates capacity

Without OSV, Procore would need 1-2 more employees just for tax filing and processing, plus one more for garnishment administration. But with OSV’s expert support, James’s lean team can focus instead on Procore’s global expansion and strategic initiatives.

“OSV has been a gift,” James says. The partnership delivers monthly tax meetings, quarterly business reviews, and fast response times on support cases with zero escalations.

More important, it delivers the outcome that matters: “It would not be as quiet for Procore payroll if we didn’t have OSV as our partner.”

Watch James explain how Procore maintains quiet, accurate payroll while scaling globally.

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