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Case study

How QAD Maintains Workday with Just Two People

Staffing is a challenge for every company, especially when it relates to essential business processes like payroll and benefits. Both are important, but unless you're a payroll or benefits company, they're not core to your business. You need enough people to ensure everything gets done, but not so many that you take away critical resources.

For QAD, a global manufacturing software company, they've found their magic number for maintaining Workday operations: two people.

That might seem like a surprisingly low number when you consider everything they're dealing with — time evaluation, time sheets, payroll, benefits, core, and all the dashboards that go along with them. But for QAD, it works.

"The trick is, I have a partnership behind the scenes," says Levett Washington, VP of People Services and Total Rewards for QAD.

The right partnership changes the equation

That partner is OneSource Virtual (OSV). With OSV's team of Workday experts working alongside them, QAD doesn't need a large in-house HR team to keep everything running. They get the depth and specialized knowledge of a much larger group without having to build one internally.

It's an approach that works especially well for companies that need their Workday environment fully supported but want to keep their internal teams focused on the work that actually moves the business forward. The expertise is there when they need it — it just comes from a partner instead of additional headcount.

Watch the video to hear Levett explain the benefit of that kind of partnership in his own words.

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