In this video, Jenny Rogers, director of payroll at VCA Animal Hospitals, shares what changed after partnering with OneSource Virtual (OSV) for outsourced payroll services including NetPay, payroll tax compliance, and garnishment administration. Before OSV, VCA's payroll cycle stretched three full days, demanded constant manual work, and left Jenny's team with little bandwidth for anything beyond day-to-day processing.
The results came quickly. VCA compressed their cycle to a single day and reduced garnishment headcount by one FTE. With OSV operating directly within their Workday environment, Jenny's team stopped spending their Mondays chasing confirmations and following up on payroll runs. That freed time went toward supporting associates and taking advantage of the professional development programs available through Mars Veterinary Health.
Jenny's longer-term goal is straightforward: take her team from payroll processors to payroll analysts. OSV's payroll automation and compliance management have created the space to make that happen. "We have a lot more time to really focus on projects and the growth of the company," she says. "Things we really should be focused on, rather than the transactional pieces of following up after we process payroll."
For organizations evaluating payroll outsourcing services that work natively inside Workday, VCA's story is a solid reference point. Watch the video to see the complete picture.
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