How VCA eliminated payroll integration risks with Workday payroll services

Managing payroll for 30,000+ employees across a national network of veterinary hospitals comes with its own challenges. VCA Animal Hospitals faced varied compensation structures, antiquated systems, and integration nightmares that risked payroll accuracy. When a simple formatting error caused 1,200 employees to miss payday, VCA knew they needed a better solution.

This case study explores how VCA partnered with OneSource Virtual (OSV) to elevate their payroll operations through Workday payroll services that work directly with their existing environment. By leveraging OSV’s in-tenant payroll solutions, VCA eliminated the middleware, file transfers, and code mismatches that had plagued their previous system.

In this case study, you’ll learn:

• How VCA reduced payroll processing from three days to one day
• The impact of eliminating Workday payroll integration challenges through OSV’s in-tenant model
• Real-world examples of improved payroll tax compliance and garnishment management
• Strategies for elevating payroll teams from processors to strategic analysts
• The value of real-time visibility through OSVSphere for post-payroll processes

Whether you’re managing complicated compensation structures in veterinary payroll management or seeking to optimize your organization’s Workday investment, this case study provides a meaningful look into how OSV’s NetPay services, payroll tax administration, and garnishment management can simplify operations.

Jenny Rogers, Director of Payroll at VCA, puts it simply: “If you have Workday, then it should be a no-brainer to have OSV. With OSV, it’s just seamless.”

Download the full case study to learn how OSV’s Workday-native approach helped VCA eliminate integration headaches, reduce compliance risk, and empower their payroll team to focus on what matters most: supporting the people who care for millions of pets each year.