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Case study

How Florida Polytechnic's Solo Payroll Team Finds Peace of Mind

Peace of mind is everything for small payroll teams — and especially for those made up of one person. That's because running payroll as a single-person team means you're responsible for everything, from processing to compliance to payments.

Unfortunately, there just aren't enough hours in the day for one person to do it all. That's why having a payroll partner is absolutely critical for both large and small payroll teams.

What a partnership looks like for solo teams

For Florida Polytechnic University's assistant director of payroll and tax services, peace of mind comes from her partnership with OneSource Virtual (OSV). As a one-person payroll department, she can't wear every hat. OSV helps her handle critical back-end work she wouldn't be able to do alone, including:

  • Tax filings
  • Direct deposits
  • Mailing paper checks
  • Garnishment payments
  • Multi-state tax registration

But her relationship runs deeper than just with the support she receives for these tasks. She also has standing monthly meetings with her OSV tax accountant to ensure everything stays in balance, and her customer success managers check in proactively. And when a problem arose early in the partnership, someone from OSV reached out to talk her through it. That's why she goes to bat for OSV during contract renewals. In her own words: “You can't put a price tag on that.”

Watch to learn:

  • How her partnership with OSV helps her "sleep at night"
  • How OSV's transparent service delivery provides 24/7 visibility into accounts
  • What it means to feel like "an actual person and not just a client"

See what trust and partnership look like when you're managing payroll solo.

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