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Case study

Canadian payroll compliance: How Altium streamlined year-end processing

Year-end payroll used to mean one thing for Altium Packaging’s Canadian payroll manager, Viky Delisle: chaos.

Managing Canada and Quebec payroll compliance — with their unique T4 and RL-1 requirements and laws that shift twice a year — meant a minimum of 80 hours of manual work. Add multi-state U.S. operations into the fold, and the complexity compounds. Each jurisdiction had its own rules, and each filing deadline felt like a crisis.

Altium knew something had to change.

The solution didn't mean hiring more people or buying another software tool. They needed to shift from reactive error-chasing to proactive payroll compliance. With OneSource Virtual (OSV), instead of waiting until January to discover problems, Altium’s team started getting detailed error reports in July, September, November, and December. OSV’s payroll automation tools flagged potential Quebec tax issues before they became crises. By January 8, every T4 and RL-1 was accurate and locked. The T4s that used to take until the end of January —sometimes even into February — were done by January 3.

Viky describes the real win that came out of the partnership: Year-end processing went from 80 hours to two. Everything was closed in an afternoon instead of consuming the calendar for weeks.

For organizations running Workday payroll across Canadian and U.S. jurisdictions, a true payroll administration partner who understands Quebec’s specific rulebook and the complexity of managing payroll compliance across provinces and states. When payroll management stops being about the chase for errors and starts prioritizing accuracy by design, your team can think strategically.

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